Version 01 Date Sept.02, 2019
“Data” means any information relating to an identified or identifiable natural person. “Personal data” means any information that could identify you either directly (e.g. your name) or indirectly (e.g. through pseudonymized data such as a unique number). This means that personal data include information like First/Last name, phone number, email address, company name, address, title/position, area of profession, interest area, and information about your work. It could also include your computer’s IP address or your mobile device’s address as well as cookies.
We only collect business and professional information to be used in our direct marketing, emails, E-newsletters, phone calls in order to market ERBC’s products and services. Moreover, we use this information internally in ERBC to improve customer experience, our website, marketing, sales and social media efforts.
In the paragraphs below, we explain in what context your personal data are collected and how we process them: we explain what activity you are involved in when we process your personal data and what types of personal data we may collect when you are involved in this same activity.
When visiting our website, your personal data are collected automatically by cookies. For information about cookies, please read the cookies paragraph.
Data related to your use of our websites including:
We collect your personal data when you submit content on one of our social media platforms. Moreover, we gather social media statistics from the social media software platforms where ERBC is present. Currently, this is LinkedIn. The information is used for analytics views: numbers of visitor, impressions, visits, mentions, numbers of like and followers.
We collect your personal data when you ask questions related to our products or activities or when we manage your enquiries from our websites contact forms.
Data related to your enquiries are:
When you register for live or recorded ERBC webinars, we ask you to provide your contact information (First Name, Last Name, Email, Country, City, Organization, Job Title, Field of activity and specific questions related to the webinar topic). In addition, we collect and track webinar performance by analyzing the numbers of participants, the length of participation, the numbers of views and the questions that were asked). Your consent is required while registering to webinars.
When you register for our events, like symposium during congress, we collect and store your participation data (e.g contact and event participation details). Your consent is required while registering to symposiums.
When you are registered in our database, you receive news about ERBC like E-newsletters or Press Releases. This means that you accept to receive information by e-mail. ERBC sends newsletters and emailing only to people listed in its database.
We collect and track newsletter performance by analyzing the opening rates, click rates etc… Your consent is required while registering to our E-newsletters and press releases. If you decide not to receive our emailing anymore, you can at any time opt out with the “unsubscribe” link at the foot of any email from ERBC.
We may use your information for the following purposes:
We aim at always keeping your data as safe and secure as possible. In this point of view, we have set up a variety of security, technological and organizational measures to protect your personal information of any unauthorized access, in compliance with the GDPR.
As ERBC contacts, your personal data are stored in our database system as long as your subscription to the newsletter or email services is active. Any recipient may request at any time to be removed from our contact database by writing an email to firstname.lastname@example.org with “I wish to be removed from your contact Database” in your subject line and we will comply with that request.
As ERBC customers, your personal data are stored in our database system as long as we need them to provide you with your requested products and/or service(s). At the end of the customer relationship, your personal data will be kept in our database system as a contact and your subscription to the newsletter or email services will remain active as long as you do not unsubscribe.
ERBC respects your right to privacy and you have the right, at any time:
To be informed and to request access: You can request to receive information from ERBC about your personal data we have in our database and how we use it. You can also receive a copy of this data.
To ask for rectification and / or completion: You have the right to ask for personal data rectification if these data are incorrect or completion if they are incomplete.
To ask for erasure (‘to be forgotten’): In some cases, your personal data can be erased or deleted. This might be the case:
To require restriction of processing: You have the right to require the restriction of your personal data processing if one of the following conditions, set out in the General Data Protection Regulation, is met:
To object the processing: You have the right to object the processing of your personal data on compelling legitimate grounds relating to your particular situation. You may also object to our transfer of your data for direct marketing purposes, including any processing based on our legitimate interests. If your objection is justified, we will stop to process your personal data.
To request data portability: You have the right to move, copy or transfer personal data from our database to another or to transmit those data to another person without hindrance. You can also request to receive your personal data, which you have provided to us, in a structured, common and machine-readable format.
To revoke your consent: You have the right to withdraw your consent to our processing of your personal data when such processing is based on consent. The revocation of your consent does not affect the lawfulness of our processing until the revocation.
To lodge a complaint with a supervisory authority: You have the right to complain to a supervisory data protection authority of your country about our data protection and privacy practices.
We do not ask for, collect or retain any sensitive personal data in adherence to the EU General Data Protection Regulation (GDPR) n°2016-679 , Article 9 “ Processing of special categories of personal data”: revealing any “racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation”.
We process personal data in adherence to EU General Data Protection Regulation (GDPR), Article 6 “Lawfulness of processing”.
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.
Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.
When you use and access the Service, we may place a number of cookies files in your web browser.
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
You can learn more about cookies and the following third-party websites: