At ERBC, we are committed to providing the highest quality preclinical and clinical research services. We follow regulatory standards and use a Total Quality Approach to create a unified, simple, strong, and integrated quality management system across all ERBC sites and activities. Our transformation is guided by a risk-based approach, improving our predictive capabilities, agility, and efficiency.
The Quality objectives are achieved through :
- Regulatory Compliance: We ensure all our preclinical studies comply with international, national, and local regulatory requirements. We maintain active regulatory oversight to stay updated with evolving standards and guidelines.
- Data-Driven: We conduct rigorous research using proven methods and reliable data to ensure the accuracy of our results. This allows us to make informed decisions for continuous improvement and maintain a reliable decision-making process.
- Continuous Improvement: We adopt a continuous improvement approach by regularly evaluating our processes and implementing corrective and preventive actions. We encourage innovation and optimization to constantly enhance the quality of our services.
- Customer Satisfaction: Customer satisfaction is at the heart of our quality approach. We strive to understand and meet the specific needs of each client, delivering accurate results and meeting agreed deadlines.
- Empowerment of People: Engaging all employees in quality improvement efforts and recognizing their contributions. We invest in the ongoing training of our staff to ensure they have the skills and knowledge needed to excel in their roles. We foster a collaborative and stimulating work environment to cultivate future insights.
Develop a new paradigm of ERBC’s Quality
Holistic approach involving all members of the organization in a sustainable culture to deliver the Quality our customers expect based on:
Total Quality applies broadly and transversally to our organization, interfacing with Finance, Compliance, Client Office, Human Resources, Operational Excellence and Operations as a whole, and involves each and every one of us.
ERBC is currently organized around 6 sites in Europe
